Our Values

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Quality

Uncompromising commitment to superior sound, design, and durability in our audio products.

Customer Satisfaction

Going the extra mile to provide exceptional service, support, and personalized experiences that leave our customers delighted.

Passion for Sound

Fueled by our deep appreciation for the profound impact of audio, we create products that ignite passion and elevate everyday moments.

Innovation

Constantly pushing the boundaries of audio technology to deliver cutting-edge features and immersive experiences.

Design Excellence

Meticulously crafting audio products that seamlessly blend captivating aesthetics with exceptional performance.

Sustainability

Guided by a commitment to environmental stewardship, we prioritize eco-friendly practices throughout our operations.

Experience Streamlined Shopping with Crescendo

Free Delivery

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Self Pickup

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Warranty

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Shipping Policy

Welcome to Unmxdern! This shipping policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website. 

By placing an order on Unmxdern, you agree to the terms stated in this shipping policy.

1. Order Processing

1.1 Order Confirmation: Once you place an order on Unmxdern, you will receive an order confirmation email with details of your purchase. Please review this confirmation and contact us immediately if there are any discrepancies.

1.2 Order Processing Time: Orders are typically processed within 2 business days (excluding weekends and holidays) after payment confirmation. Processing times may vary based on product availability.

2. Shipping Methods and Costs

2.1 Shipping Options: We offer standard and expedited shipping options. Shipping methods and costs are displayed during the checkout process.

2.2 Delivery Time: The estimated delivery time depends on the shipping method selected and the destination. Please note that delivery times are approximate and may be subject to unforeseen delays.

2.3 International Shipping: We currently don't offer international shipping. International shipping costs and delivery times vary based on the destination.

3. Tracking and Notifications

3.1 Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.

3.2 Delivery Notifications: We may send you email notifications regarding the status of your delivery, including delivery confirmation and any issues that may arise during transit.

4. Shipping Restrictions

4.1 Address Accuracy: It is your responsibility to provide accurate and complete shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

4.2 PO Boxes: We do not ship to PO boxes. Please provide a physical address for delivery.

4.3 Customs and Duties: For international orders, additional customs duties, taxes, and fees may be levied by the destination country. These charges are the responsibility of the customer.

5. Delivery Issues

5.1 Delayed or Lost Shipments: While we strive to ensure timely delivery, we are not responsible for delays or lost shipments caused by unforeseen circumstances, natural disasters, or events beyond our control.

5.2 Damaged Products: If you receive a damaged product, please contact us within 14 days of receiving the order. Provide detailed information and, if possible, include photos of the damaged item and packaging.

6. Returns Due to Non-Delivery

6.1 Undeliverable Packages: If a package is undeliverable and returned to us due to an incorrect address or other reasons, we will contact you to arrange re-shipment. Additional shipping charges may apply.

7. Contact Us

If you have any questions or concerns about our shipping policy, please contact us.

By placing an order on Unmxdern, you acknowledge and agree to the terms outlined in this shipping policy. If you do not agree with any part of this policy, please refrain from making a purchase on our website.